- Provinzial Rheinland is the first insurance company in Germany to offer its customers the GROHE Sense and GROHE Sense Guard water security system
- The goal is to avoid water damage
- For GROHE this means access to a new business field
GROHE, the world's leading manufacturer of sanitary fittings, and Provinzial Rheinland, one of Germany's leading insurance companies, have signed a collaboration agreement on preventing water damage. This is what Michael Rauterkus, CEO of GROHE, and Patric Fedlmeier, Chairman of the Board of Provinzial Rheinland, announced at the Provinzial Rheinland Kongress in Bonn, Germany. The aim is to use the GROHE Sense and GROHE Sense Guard water security system to detect and prevent leaks and burst water pipes for the insurance company’s customers at an early stage. For GROHE, a new business area opens up thanks to collaborations such as these. GROHE is currently negotiating with potential insurance companies in other European countries for possible collaboration agreements, for example in Sweden and Denmark.
Water Security System is Gradually Being Installed at Insurance Customers’ Homes
In Germany, prospectively in the future, GROHE’s innovative water security system will be installed at end consumers’ homes by i-Nadis, the service provider of Provinzial Rheinland. Beforehand, a test phase will start amongst 30 branch office managers of Provinzial Rheinland. The goal is to gain experience in terms GROHE Sense Guard’s functionality. In the next step, the insurance company will test the intelligent water control for certain customer groups. Those can be, for example, owners of houses where imminent water damage is more likely than average due to the property's advanced age or due to previous leaks. In the final step, all customers are to receive an offer to use GROHE Sense and GROHE Sense Guard water security system. The exact business modalities are still being developed.
Avoiding Water Damage and Increasing Customer Satisfaction
“In Germany, the imminent danger of water damage and its extent is greatly underestimated by the public,” says Michael Rauterkus, CEO of GROHE. “I am delighted that with Provinzial Rheinland we have found a strong partner with whom together we can show that the problem is real, but that there is a solution!” “From the beginning, we have been convinced by the innovative approach of GROHE Sense and GROHE Sense Guard”, says Patric Fedlmeier, Chairman of the Board of Provinzial Rheinland. “We want to use this unique smart home solution to help prevent water damage and therefore increase the customer satisfaction with our company.”
GROHE Sense and GROHE Sense Guard can be Monitored and Controlled by Mobile Devices
GROHE Sense and GROHE Sense Guard are GROHE’s latest intelligent solutions for the smart home. The GROHE Sense smart water sensor monitors room temperature and humidity, detects water retention and gives warnings if the levels become too high or too low. GROHE Sense Guard even takes it one step further: Installed directly in the main water line, it can automatically stop the water supply if, for example, a leak has been detected. Both use ground-breaking smart technology, allowing them to be monitored and controlled using the brand-new GROHE ONDUS App.