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GROHE guarantee

GROHE products are designed to be both visionary and innovative with quality always guaranteed. Purchasing GROHE products means your investment is perfectly balanced in terms of quality, technology and design with sustainable production.

Long-term coverage

GROHE offers up to 10 years of warranty protection on selected products, ensuring lasting performance and peace of mind.

Reliable support

If a defect occurs, GROHE provides free repair or replacement, with dedicated service and clear processes to help you quickly.

Sustainable choice

Our durable products and long-term warranties contribute to a more sustainable approach, reducing waste and minimising replacements.

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The 2-year manufacturer’s guarantee 

GROHE shall grant guarantee services to the end consumer in accordance with the terms and conditions set forth below for all products supplied to the end customer under the GROHE brand, which are tagged as products to which the “GROHE manufacturer’s 2-year guarantee” is applicable.

GROHE 2 plus 1 years guarantee terms and condition
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The 5-year manufacturer’s guarantee

GROHE shall grant guarantee services to the end consumer in accordance with the terms and conditions set forth below for all products supplied to the end customer under the GROHE brand, which are tagged as products to which the “GROHE manufacturer’s 5-year guarantee” is applicable.

GROHE 5 years guarantee terms and condition
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The 10-year manufacturer’s guarantee

You and your customers can benefit from our ten year manufacturer's guarantee on the Rapido Shower Frame. The security of a manufacturer's guarantee is particularly important for the Rapido Shower Frame whose function is crucial and is concealed behind the wall. It gives you the peace of mind that you have made the right decision in terms of quality, innovation and technology with GROHE's behind-the-wall technology.

GROHE 10 years guarantee terms and condition
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Warranty details for specific products?

Find detailed warranty duration specified on the product pages in our catalogue. Each product includes the exact duration and coverage of the warranty, so you know what to expect.

Spare parts

Find your spare part now: Quick, easy access to the right parts for a longer-lasting product performance.

Maintenance & repair

Keep your GROHE product working perfectly: Easy maintenance videos, repair forms, and simple care guides.

Request a service 

Need help for any GROHE product issue? Our service team is here to assist you. Submit a service request quickly and easily.

Register product

Register & Get 1 year extra warranty on eligible items: Protect your purchase and enjoy extended peace of mind.