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Personal Support & Advice

GROHE has developed a global network of consultants and a variety of other systems to ensure we can support you quickly and efficiently wherever you are based. We are always delighted to meet customers face-to-face to discuss your hotel project and we offer a full proposal service that includes product codes, indicative pricing, images and technical specifications, as well as CAD data.

Onsite support
Tailor-made service packages for major hotel projects include:
  • On-site installation training and supervision – to ensure trouble-free installation.
  • Standby Service – a GROHE technician on standby to deal with any initial teething problems.
  • Annual maintenance – our check up and maintenance service includes refresher training for maintenance staff.
  • Experiential sample rooms.
Going Live
The GROHE Live! Centers and showrooms, which are located in some of the world’s biggest cities including New York, London, Paris, Singapore, Mumbai and Milan, are the perfect place to take clients when planning the hotel bathroom. Book a meeting room equipped with state-of-the-art technology to discuss projects, including the option of video conferencing on a global scale. GROHE project consultants are always available to assist you by drawing on their vast product knowledge and expertise. The centers also include training facilities for designers and installers.

Help every step of the way.
GROHE’s consultancy, service, short delivery lead-times and ongoing support will exceed your expectations. And all GROHE products carry a superior warranty and 10 years spare parts guarantee – 15 years for concealed products.