Welcome to Enjoy Rewards- a sales incentive program

ENJOY REWARDS

FREQUENTLY ASKED QUESTIONS

Have questions? We've answered many of the most frequently asked questions about Enjoy Rewards.


What is the Enjoy Rewards program?
A fresh, new change to Grohe's COE (Circle of Excellence) program. Now it's even better. We've taken the COE (Circle of Excellence) program and enhanced it with new benefits, easier ways to earn rewards and even a brand new name.

Do I need to sign up for Enjoy Rewards if I am a current COE (Circle of Excellence) participant?

You will need to verify your account profile information which will register you as a Enjoy Rewards member so you can start earning and redeeming valuable points.

How do I enroll in Enjoy Rewards?
Showroom sales consultants that sell Grohe products may enroll in Enjoy Rewards by visiting www.enjoyrewards.grohe.com/us and registering as a New Member. After registering, a confirmation page will appear displaying your username and password.

Who is eligible to enroll?
All sales personnel employed by qualified GROHE Select Distributors and Select Dealers.

How do I submit my claims?
Once you register for the program, you can easily enter your claims starting September 4, 2012 using the Enjoy Rewards website. Simply click on the Enter Sales button located on the top nav bar, enter your Grohe sales per invoice including sku number and quantity and verify your sales of Grohe product.

Will I be able to enter claims for sales I made before Enjoy Rewards launched?
All invoices with a date prior to September 1, 2012 should have been entered into the COE (Circle of Excellence program). The Enjoy Rewards program allows for sales made on or after September 1, 2012 to be entered and earn points.

Can I still view my COE account information?
Yes, but you will have to log-in to the COE (Circle of Excellence) website to view your account history and redeem any points remaining in your account. You will have the ability to redeem points in the COE program until December 31, 2012.

Can I transfer my COE points to the Enjoy Rewards program?
Points are not transferable between the programs. You have the ability to redeem points earned in the COE (Circle of Excellence) program until December 31, 2012.

I cannot log into my COE (Circle of Excellence) account. Who can I contact?
Please contact COE Customer Support at : us-marketing@grohe.com

How do I earn points?

Sell eligible Grohe products! Yes, it's that simple. Enter your claim online starting September 4, 2012 and points will be added to your account. You will also be able to earn bonus points for special promotions as well as Learn and Earn opportunities regarding new Grohe products.

What can I redeem with my points?
You can use your points for a variety of gift cards including a reloadable debit card.

How do I calculate how many points I earn?
The system will automatically calculate the points for you. Enjoy Rewards is a tiered program, that allows you to earn more points based on the amount of Grohe product you sell.